Altigen Technologies Unveils Next-Gen MaxCloud UC for Enhanced Resiliency, Simplicity, and Performance

New architecture and enhanced features streamline operations and elevate the user experience

NEWARK, CA / June 12, 2025 / Altigen Technologies (OTCQB:ATGN), a Silicon Valley-based provider of cloud Customer Experience (CXaaS) solutions, today rolled out the next iteration of its MaxCloud UC platform, a fully integrated UCaaS solution. This upgrade boasts significant improvements in resilience, usability, and functionality, giving businesses a leg up as they navigate the ever-evolving landscape of digital transformation.

MaxCloud UC is engineered to be a complete cloud communication solution, aimed at helping organizations optimize operations, reduce overhead, and foster seamless collaboration. This latest release offers immediate benefits for existing clientele while also presenting a compelling value proposition for potential partners and customers.

Here’s a look at what’s new:

Resilience, Redefined
MaxCloud UC is now deployed across three geographic hubs utilizing an Active/Active/Active architecture. This robust framework is designed to ensure enterprise-grade reliability, minimizing the risk of downtime and maximizing operational uptime. Software updates can be implemented seamlessly, without impacting service continuity.

Smarter Usability
New browser-based clients for users, call center agents, supervisors, and system administrators do away with the need for IT to maintain desktop applications. Moreover, Altigen has launched a powerful deployment and provisioning portal to facilitate rapid and efficient migration to the updated platform.

Expanded Functionality
MaxCloud UC now offers updated mobile applications for both iPhone and Android, AI-driven recording transcription services, support for SMS/MMS messaging, integration with over 100 CRM platforms, and enhanced web conferencing capabilities—all within a unified, smooth user experience.

“We recently deployed MaxCloud UC for 200 users across 18 locations,” commented Ben Jitima, Network Administrator at Forth Foods. “The process was smooth, and the Altigen deployment and support team truly delivered. System administration is straightforward and easy to manage.”

The update also delivers tangible advantages for Altigen’s channel partners.

“We have a great solution at a terrific price point,” noted Matt Nielson, Manager of North America Channel Sales at Altigen. “We’ve managed to decrease support overhead for our partners, while simultaneously improving the offering’s overall value. The feedback has been overwhelmingly positive.”

To learn more or to schedule a demo, visit www.altigen.com/maxcloud-uc.

About Altigen Technologies
Altigen Technologies (OTCQB:ATGN) is in the business of providing cloud communications and digital transformation solutions tailored for today’s modern workplace. Their CXaaS platform and technology consulting services are designed to help enterprises strengthen customer engagement, boost productivity, and improve operational efficiency. The company, headquartered in Silicon Valley, has operations spread across five countries on three continents. For more information, visit www.altigen.com.

Safe Harbor Statement
This press release includes forward-looking statements based on management’s reasonable assumptions and expectations. These statements are subject to both known and unknown risks and uncertainties, which could include but are not limited to Altigen’s operational performance, platform development, and outlook for growth. Actual results may vary substantially. For a further discussion of these risks, please refer to the Company’s most recent Annual Report filed with the OTCQB. The Company is not obligated to update forward-looking statements except as required by law.

SOURCE: Altigen Technologies

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