CNBC AI News – In a move underscoring its commitment to rider safety and operational efficiency, delivery giant Meituan has announced the delivery of its 1 millionth smart helmet. This milestone highlights Meituan’s continued investment in technology aimed at enhancing the safety and productivity of its vast delivery network.
Meituan emphasizes that the safety of its delivery personnel is paramount, forming the very foundation upon which its logistical prowess is built. The smart helmets are designed to provide a suite of features geared towards mitigating risks on the road.
The helmets incorporate voice interaction capabilities, enabling riders to manage calls and access instructions hands-free, thereby minimizing distractions while in motion. This is a critical feature in a market where constant connectivity is a necessity.
A key feature is the integrated fall detection system, which automatically triggers an SOS alert in the event of an accident, potentially saving precious time in urgent situations.
Beyond safety, the helmets also offer real-time weather alerts, helping riders prepare for changing conditions. Additionally, AI-powered route planning and order optimization functionalities aim to streamline deliveries, helping riders stay on time and avoid strenuous deviations. This targeted precision not only boosts efficiency but can also alleviate the physical demands associated with long hours on the road.
The evolution of Meituan’s smart helmet program began in March 2020 with the initial design phase. Following successful pilot tests in May 2021, the company quickly iterated its designs for market needs.
The second-generation helmets launched in January 2022 offered improved voice control features and saw adoption of over 100,000 units. This was quickly followed by the introduction of a third generation in September 2023. It included superior Bluetooth headsets and noise-canceling technology, with over 300,000 units deployed. The next step brought the debut of the K3S model in April 2024. This model featured increased attention to rider comfort while also adding accident detection. It has been rolled out on a larger scale, with over 700,000 units in service.
This dedication to continuous improvement through product iteration and technology integration highlights Meituan’s commitment to creating a network that is not just efficient but also, and most importantly, safe for its delivery personnel.
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