rider safety

Ele.me launched the X3 AI-powered smart helmet for its delivery riders (“Blue Knights”), featuring an industry-first AI assistant (“Xiao E”) controllable via voice prompts. The helmet includes collision and posture detection, triggering rapid response in emergencies. It also introduces indoor mapping and navigation, initially covering 30 malls and expanding to 300 within six months, improving efficiency in complex environments. Riders can purchase the helmet at a discount or earn a free one, supported by Ele.me’s “Smart Equipment Care” initiative.

Meituan has delivered its 1 millionth smart helmet, showcasing its dedication to rider safety and operational efficiency. The helmets feature voice interaction, fall detection, weather alerts, and AI-powered route optimization. This technology aims to minimize distractions, expedite accident response, and improve delivery logistics. The program has continuously evolved since 2020, with recent iterations focusing on rider comfort and safety.