AI agents

Perplexity AI accuses Amazon of “bullying” following a cease-and-desist letter demanding the startup prevent Comet users from making Amazon purchases. Amazon alleges computer fraud, claiming Perplexity lacks authorization and compromises user data. Perplexity argues Comet enhances shopping, while Amazon contends its agents degrade the experience. The dispute highlights tensions between tech giants and AI startups regarding platform integration, data security, and potential business model disruption, with Amazon developing its own AI shopping tools. The outcome could set precedents for AI integration in e-commerce.

Infosys launched Infosys Topaz Fabric on November 3, 2025, a platform designed to accelerate IT service delivery using AI. The composable architecture integrates data, AI models, and pre-built applications, offering services-as-software for IT operations, transformation, and cybersecurity. Featuring over 50 AI agents, Topaz Fabric aims to automate tasks and augment human capabilities. Nu Skin is already collaborating with Infosys to enhance its IT operations using the platform’s Agent Assist features. The launch addresses the growing demand for AI-driven IT automation.

Salesforce is launching Agentforce Voice, adding lifelike voice capabilities to its AI-powered customer service platform. This allows businesses to engage customers in spoken conversations with customizable AI agent voices. The move comes amidst increasing competition from companies like Sierra and investor concerns about AI’s disruption potential in the software industry. Salesforce is partnering with major communications providers and plans to release Agent Script software for further customization. While acknowledging potential workforce disruption, CEO Marc Benioff sees AI as an opportunity for efficiency and innovation.

Google Cloud launched Gemini Enterprise, an AI platform designed to streamline AI agent development and deployment, aiming to transform enterprise workflows. It features Gemini models, a no-code workbench, pre-built agents, and seamless data integration with systems like Salesforce and Microsoft Teams. Virgin Voyages and Macquarie Bank are early adopters, demonstrating productivity gains and widespread AI training. Gemini Enterprise emphasizes governance, security, and an open ecosystem. Pricing starts at $21 per seat for smaller businesses and $30 for larger organizations.

Google Cloud has launched Gemini Enterprise and Business, subscription-based AI agents targeting enterprises of all sizes. Priced at $30/$21 per user monthly, these subscriptions enable businesses to create custom AI agents integrating with platforms like Box and Salesforce, and leverage pre-built Google agents. Model Armor, a built-in security feature, addresses data privacy concerns. Google aims to automate entire processes, differentiating from OpenAI’s plugin approach. Analysts emphasize security and continuous model upgrades (Gemini 3.0) as critical for wider adoption.

CoreWeave (CRWV) shares surged after unveiling new serverless reinforcement learning tools, simplifying AI agent development with up to 40% cost reductions in model training. This follows their $1 billion acquisition of Weights and Biases, complementing CoreWeave’s GPU infrastructure business. OpenAI and Meta recently committed billions to CoreWeave, highlighting growing demand. CoreWeave also aims to acquire Core Scientific for $9 billion, facing shareholder opposition. The Nasdaq-listed company focuses on specialized AI infrastructure.

Agentic AI promises to unlock generative AI’s potential, addressing the current disconnect between adoption and bottom-line impact. AI agent orchestration is emerging as crucial, with platforms like BMC’s Control-M evolving to manage autonomous agent deployments across diverse systems. BMC envisions Control-M as an “orchestrator of orchestrators,” connecting various tools and facilitating AI agent coordination. As companies like Salesforce develop “digital labor platforms,” demand for robust orchestration layers is growing. Effective orchestration is vital for operationalizing AI, mitigating risks, and ensuring compliance, thereby maximizing business outcomes and ROI.

GPTBots.ai, Aurora Mobile’s enterprise AI platform, partnered with the Hong Kong Productivity Council (HKPC) to host a course on AI Agents for Hong Kong businesses. The course covered digital transformation and practical AI applications, featuring presentations and live demos on customer service, work order management, and operational inspections. GPTBots.ai serves over 60,000 enterprises globally with its no-code AI Agent platform, offering multi-model integration and enterprise-grade security. The company aims to expand AI adoption among Hong Kong businesses through continued collaboration with HKPC.

Bret Taylor’s AI startup, Sierra, achieved unicorn status with a $350 million funding round, valuing it at $10 billion. Sierra joins a select group of AI companies exceeding this valuation, fueled by investor enthusiasm. Founded in 2023, Sierra focuses on AI agents for customer service, claiming to assist millions with diverse tasks. The funding, led by Greenoaks, will support platform development, infrastructure scaling, and R&D. This follows Anthropic’s recent funding and highlights the intense AI investment landscape, emphasizing ethical AI development for long-term success.

CrowdStrike’s 2025 report reveals that adversaries are weaponizing GenAI to scale attacks, targeting AI agents and autonomous systems. DPRK-linked hackers infiltrated over 320 companies using GenAI. Cybercriminals are exploiting AI agent vulnerabilities to steal credentials and deploy malware. Cloud attacks, especially from Chinese groups, surged by 136%. The report emphasizes securing AI systems against these emerging threats as the cyber battleground evolves.