BENGALURU, India – Infosys (INFY), a global consulting and IT services giant, has unveiled Infosys Topaz Fabric, a new platform aimed at streamlining and accelerating IT service delivery across enterprises. The announcement, made November 3, 2025, signals Infosys’ intent to capture a larger share of the burgeoning market for AI-driven IT automation solutions.
Infosys Topaz Fabric is designed as a composable architecture, integrating data infrastructure, AI models, intelligent agents, and pre-built AI applications into a unified stack. This modular approach promises to provide enterprises with greater flexibility and avoid vendor lock-in, a common pain point in the IT services landscape. The platform offers services-as-software, encompassing IT operations, transformation, quality engineering, and cybersecurity, all accessible through a single interface.
At the core of Topaz Fabric are over 50 AI agents, specifically engineered for IT operations and integrated with leading enterprise platforms. These agents are designed to work collaboratively with human teams, automating routine tasks, streamlining workflows, and augmenting human capabilities. Infosys claims that this human-in-the-loop approach ensures accuracy, governance, and ethical considerations are addressed throughout the automation process. For instance, the AI HR agent can handle employee travel queries and generate corresponding travel requests.
Satish H.C., Chief Delivery Officer at Infosys, emphasizes the platform’s ability to bolster resilience by combining AI’s transformative power with human ingenuity. “Infosys Topaz Fabric brings to our clients the resilience that comes from combining the transformative powers of artificial intelligence with human creativity to supercharge service delivery across the enterprise landscape, while building on their existing investments,” he stated. This strategy allows businesses to enhance their service stacks and gain a competitive edge.
Nu Skin, a beauty and wellness commerce company, is already collaborating with Infosys, according to Laxmi Srinivas Samayamantri, Vice President, Global Engineering, Data & Architecture. “We are collaborating with Infosys to enrich beauty and wellness commerce IT operations through the power of Agentic AI. Together, we are expanding this further with Infosys Topaz Fabric by enabling Agent Assist features, which we anticipate will increase automation for application and infrastructure support, enhance resilience, and elevate the user experience.”
The launch of Topaz Fabric comes at a crucial time, as businesses increasingly seek to leverage AI to optimize their IT operations, improve efficiency, and reduce costs. Analysts at Gartner predict that the market for AI-powered automation tools will continue to grow significantly in the coming years, driven by the increasing complexity of IT environments and the growing shortage of skilled IT professionals.
Infosys is positioning Topaz Fabric to capitalize on this trend by offering a comprehensive, integrated platform that combines AI capabilities with traditional IT services. The company’s extensive partner ecosystem, which includes AI solution providers and AI-native startups, is expected to further enhance the platform’s capabilities and accelerate value realization for customers. However, successful adoption of Topaz Fabric will depend on factors such as seamless integration with existing IT infrastructure, effective training of users, and robust governance mechanisms to ensure responsible AI usage.
About Infosys
Infosys is a global leader in next-generation digital services and consulting. With over 320,000 employees, the company focuses on helping clients in 59 countries navigate their digital transformation journey, leveraging cloud and AI technologies. Infosys (NSE, BSE, NYSE: INFY) has over four decades of experience in managing global enterprises, and continues to focus on innovation and sustainability.
Safe Harbor
This release contains forward-looking statements regarding future growth prospects and financial performance. These statements are subject to risks and uncertainties, including those related to business strategy execution, talent competition, economic conditions, technological disruptions (such as AI and generative AI), regulatory changes, and cybersecurity matters. These risks are detailed in the company’s filings with the US Securities and Exchange Commission, including the Annual Report on Form 20-F for the fiscal year ended March 31, 2025, available at www.sec.gov. Infosys undertakes no obligation to update these forward-looking statements unless required by law.
Original article, Author: Jam. If you wish to reprint this article, please indicate the source:https://aicnbc.com/12166.html
