Customer Experience

Duluth Trading Company (DLTH) announced a workforce reduction of 51 positions (3% of its workforce) on June 4, 2025, to streamline operations. The move aims to optimize the business model, sharpen brand messaging, and improve the customer experience. The company, known for durable workwear and humorous marketing, caters to a hands-on lifestyle through online, catalog, and retail channels. Anticipated costs are less than $1 million.

Chesapeake Bank has appointed Grant Garber as Assistant VP, Director of Fraud Prevention, and Nate Cobb as Assistant VP, Director of Operations. Garber will lead the new fraud prevention department, leveraging his compliance expertise. Cobb, with his operational background, will oversee operational infrastructure. These appointments, following the bank’s AARP BankSafe Trained Seal award, reflect Chesapeake Bank’s commitment to strengthening security, optimizing operations, and enhancing customer experience.