Damai

Tickets for Jackson Yee’s Shanghai concert sold out instantly on Damai, a Chinese ticketing platform, triggering frustration among fans. Demand was astronomical, with over 3.3 million users vying for only around 7,000 tickets, a 463:1 ratio. Damai cited high traffic for website slowdowns, attributing successful ticket acquisition to “pure luck.” The event highlights the challenges of managing high demand, combatting scalping, and ensuring positive fan experiences in China’s live entertainment market.

Damai issued an apology after a scheduling error disrupted Luhan’s Xi’an concert ticket sales. The platform admitted fault for a misconfigured priority access system, leading to refunds and discounts for affected buyers. However, fans expressed frustration, accusing Damai of operational failures and unfair treatment. The incident underscores the competitive ticketing market in China and Damai’s challenge to maintain customer trust.