A recent survey commissioned by Basware reveals a significant, yet uneven, adoption of AI agents across organizations. While 61% of companies have initiated AI agent deployment as experimental projects, a substantial quarter admitted to not fully grasping the practical implementation of these agents. This suggests that AI adoption is largely in an exploratory phase, with many businesses yet to transition from experimentation to full operational integration. The survey gathered insights from 200 finance leaders across the United States, the United Kingdom, France, and Germany.
The critical challenge for the widespread integration of agentic AI within financial platforms hinges on robust governance. Finance departments are understandably hesitant to delegate tasks to AI systems without retaining ultimate control over authorizations, ensuring compliance with regulations, and maintaining a clear audit trail. Basware addresses this concern by routing all actions performed by its AI agents through a central policy engine. This engine enforces business rules, establishes compliance parameters, and defines risk thresholds, effectively acting as “autonomy gates” to govern AI decision-making.
As one executive put it, “Autonomy without trust is simply risk. Our platform is engineered to ensure that every AI-driven decision is transparent and subject to the same stringent controls that finance teams already depend on.” This approach emphasizes integrating AI agents seamlessly into existing financial workflows, rather than operating them as standalone entities outside established governance frameworks.
Basware is actively expanding its suite of agentic AI solutions, with several new agents currently under development. A forthcoming Supplier Agent is designed to autonomously manage invoice disputes and payment inquiries, including direct communication with suppliers and summarizing critical discussion points. Additionally, an AP Pro Agent aims to empower accounts payable staff by facilitating the resolution of processing queries through an intuitive generative AI interface.
Early adopters have already reported tangible benefits. Billerud, a paper manufacturer, has seen positive outcomes from its engagement with Basware’s AI solutions. According to Jesper Persson at Billerud, “From the outset, we’ve recognized the project’s intended value. The accuracy of invoices has seen a marked improvement, and the AI continues to learn and refine its performance daily. The efficiency gains we’ve realized have directly translated into measurable cost reductions.”
Basware’s strategic vision is to empower finance teams to delegate an increasing range of decisions and actions to AI agents. The company plans to introduce further AI-driven tools in 2026, underscoring its commitment to embedding AI as a core component of its platform, rather than a supplementary feature. This move signals a shift towards a more automated and intelligent financial operational landscape.
Original article, Author: Samuel Thompson. If you wish to reprint this article, please indicate the source:https://aicnbc.com/19245.html
