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In a statement released today, emerging feminine hygiene brand, Dorvi, co-founded by entertainer Huang Zitao, addressed consumer concerns regarding the presence of black specks in some of its products. The brand responded to reports of these anomalies in a bid to reassure its customer base and maintain transparency.
Dorvi explained that these “black spots” are typically caused by the carbonization of protruding fibers during the non-woven fabric production process. The brand clarified that these are not harmful substances.
Furthermore, the company highlighted that its internal visual inspection standards are stricter than the industry average. While the industry standard for acceptable black speck size is around 0.5mm, Dorvi’s internal controls aim for a limit of approximately 0.3mm. The company acknowledged that specks smaller than their threshold are difficult for machinery to detect and remove.
Despite the safety assurance, Dorvi is offering replacement products to any consumers who experience this issue, understanding that such anomalies are undesirable. The brand emphasized that its products meet and exceed national standards.
In its statement, Dorvi restated its brand commitment to transparency and invited consumers and media outlets to provide feedback. The company, which is less than a month old, is also requesting a period of grace to refine its processes.
Huang Zitao himself issued a supporting statement, thanking consumers for their vigilance and reiterating the brand’s determination to maintain integrity. He extended an invitation to the media and customers to visit the brand’s manufacturing facilities, to observe the production process firsthand, including online oversight for all existing customers.
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