Pantene’s “3-Minute Miracle” Trademark Sparks Debate: Customer Service Claims Data Supports Repair Efficacy.

Pantene’s “3 Minute Miracle” shampoo is trending in China due to consumer confusion over whether the name is a trademark or a product claim. Local media revealed the name is primarily a registered trademark, although customer service asserts data supports the “3 minutes to repair three months of accumulated damage” claim. Third-party experiments showed improvement in damaged hair after three minutes. However, product descriptions include a disclaimer that results may vary, sparking debate on branding versus marketing.

CNBC AI News, July 14th – Procter & Gamble’s Pantene “3 Minute Miracle” is causing a stir in China, trending on Weibo as consumers question whether the name refers to a trademark or a product claim.

An investigation by local media revealed that Pantene “3 Minute Miracle” shampoo bottles subtly indicate that the name is a registered trademark, not a claim of immediate results.

According to Qichacha App, P&G has applied for trademarks including “Minute Miracle,” “3 Minute Miracle,” “Pantene 3 Minute Miracle,” and “3 MINUTE MIRACLE,” all categorized as daily-use chemical products. Notably, while “Pantene 3 Minute Miracle” and “3 MINUTE MIRACLE” are registered, the trademarks “Minute Miracle” and “3 Minute Miracle” are currently listed as invalid.

When contacted about the labeling, Pantene’s flagship store customer service clarified that the entire term “Pantene 3 Minute Miracle” is a registered trademark.

They further asserted that the claim of “3 minutes to repair three months of accumulated damage” is supported by data.

The support derives from a third-party experiment, where hair strands simulating three months of accumulated damage showed significant improvement after a three-minute application of the Pantene product.

It’s worth noting that the Pantene “3 Minute Miracle” product description includes the disclaimer that results may vary.

So, what’s the verdict? Is it clever branding or misleading marketing? Let us know what you think.

“潘婷三分钟奇迹”是商标引热议!客服称3分钟修护功效有数据支持 你怎么看

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