CNBC AI News, July 16 – TikTok, via its official news platform, has issued a warning regarding a surge in fraudulent activity. For the past six months, scammers have been impersonating TikTok customer service representatives, tricking users into downloading bogus applications such as a fake “TikTok Meetings” app.
These imposters then leverage screen-sharing or remote-control features to gain access to victims’ bank accounts, ultimately stealing funds via SMS verification codes.
TikTok is explicitly stating: “There is no official ‘TikTok Meetings’ app. This is fraud, plain and simple.”
The TikTok Anti-Fraud Center urges users to immediately cease communication with anyone claiming to be “TikTok Customer Service” if they request shutting down platform services or features under the guise of impending charges, or if they instruct you to download “TikTok Meetings” or any other unfamiliar software. Skepticism is your best defense.
The “TikTok Meetings” app is not affiliated with TikTok and has been confirmed as a fraudulent application designed for scamming users.
TikTok emphasizes that it will never ask users to download third-party software or transfer funds under any circumstances. Furthermore, they will never request users to add customer service representatives’ personal social media accounts. Never send money to unrecognized accounts.
Adding another layer to the narrative, TikTok highlighted a common post 618 (major Chinese shopping festival) scam. Deceptive text messages mimicking package delivery updates can trick unsuspecting users into calling a provided number. Scammers then employ tactics resembling the previously described “TikTok Meetings” scheme to induce users into downloading malware.
TikTok reiterates that its customer service will never contact users via alternative channels, warn of impending charges for services or features, or request downloads of separate software or screen sharing. Exercise extreme caution when receiving unsolicited calls, especially those with suspicious requests.
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