food delivery

A viral hashtag, “Your Delivery Rider is Attacking Your Breakfast,” fuels online controversy about food delivery safety. Users report riders compromising orders, from theft to tampering and even contamination. Major platforms like Meituan, JD.com, and Ele.me respond by emphasizing sealed packaging and encouraging customers to report concerns.

Meituan reported strong Q1 revenue of 86.6B yuan ($11.9B), up 18% YoY, reinforcing its 65% dominance in China’s food delivery sector. CEO Wang Xing vowed to defend market leadership as JD.com injects $1.4B into its new “100 Million Subsidy” program, covering 126 cities with 300,000 partnered restaurants. While JD offers up to 25-yuan daily coupons to challenge competitors, Meituan counters with AI-driven logistics and enhanced membership benefits. Analysts suggest the rivalry may pressure margins but spur service quality improvements, accelerating industry consolidation in the $150B market.